I try so hard to empathise with people just trying to do their jobs. I just wish the fine folks at my CVS would try a /little/ harder. To wit:
Last night, we dropped off Elder's ADHD scrip. At 9:57, we pulled away with a 15 minute ETA. Not wanting to go all the way home and back, we pulled into a nearby parking spot. Creature began chatting up a cutestorm ^^ Just over 15 minutes later, we drove back to the pharmacy window.
We had to wait behind another car so by the time our turn came, it was 15 minutes *past* the ETA. And by the time someone came to the window it was a few minutes later. And surprise, surprise. Our order wasn't ready on time. Or at all.
Without exaggeration, I think they blow their estimates by a material amount 3 out of 4 visits. Most of the time, we come back a little after the specified time, only to wait some more whilst they fill it from scratch. This waiting in line for a time to wait in line sounds familiar... Ah yes, Fastpass! But without a cool ride at the end ><
We were handed our prescription 38 minutes after we had left the window. More than once I've lamented to Ape about going there at all. Publix and Target are much better about delivery times.
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